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Privacy Policy

UPDATED DOCUMENT

October 19, 2024

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, CONSULTORA DIGITAL SLUPU S.L. (hereinafter, «THE COMPANY» and/or data controller), informs you that it will manage the following data processing activities through this website and other means:

Data processing name: WEB CONTACTS
Person in charge: CONSULTORA DIGITAL SLUPU S.L.
Purpose: Management of the personal data of users who contact the entity through the website.
Legitimation: Article 6.1(a) of the GDPR. The data subject has given consent to the processing of their personal data for one or more specific purposes.
Recipients: Communications and legal obligations.
Rights: Those provided for by current data protection regulations.

Privacy Policy

In compliance with the provisions of Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and Law 34/2002 of July 11 on Information Society and Electronic Commerce Services (LSSICE or LSSI), the user is informed that:

  • The personal information that may be requested from the user in the different forms on this website will never be used for purposes other than those defined in this policy.
  • The personal information requested will always be the minimum necessary to provide the service and, barring express authorization by the user or legal obligation, will not be disclosed to third parties.
  • The data collected on this website will be included in the data processing activities indicated above, the purpose of which will be those provided for in the definitions mentioned above.

Purpose of processing

The data you provide us are processed for the purpose of managing the inquiries you make to us, whether by telephone, postal mail, email, or if you use our website by filling out the forms established for this purpose or blog.

For legitimate interests, we may compile usage statistics for the website or contracted services in order to make improvements, detect deficiencies and incidents, carry out marketing actions, and develop new services. In some cases, a customer commercial profile could be created, but no automated decisions will be made based on said profile.

We may also carry out informative and promotional activities regarding products and services that we may provide. Therefore, the user expressly agrees to receive advertising by postal mail, email, and even through mobile services, provided that they have given their consent, which may be revoked at any time by means of a communication addressed to the company.

We also inform you that on the website we use our own and third-party cookies to perform usage analysis and measurement of our website in order to improve our services.

The processing of your data for purposes other than those detailed in the preceding section will require your consent.

Data communications

No data transfers to third parties are foreseen, except those required by legal obligation. Such transfers will be made, in any case, in compliance with all legally established guarantees.

Should the possibility of transferring your data under other circumstances be considered, your explicit consent would be requested.

However, the provision of some of the services may require storage in third-party facilities and access to your data by them or by third parties. The company undertakes to comply with the provisions of applicable current legislation. For these purposes, we inform you that data processing agreements will be formalized with third parties such as tax and labor consultancy services, storage on both physical and cloud servers, and services with third-party companies. Such data processing agreements, in the event that they require international data transfers, will always be carried out to countries of the European Union, entities that comply with the Privacy Shield agreement in the US, or that have an adequate level of protection in accordance with current regulations.

User rights

The user may exercise the rights granted by current regulations: right of access, rectification, erasure and opposition, limitation of processing, data portability, and not to be subject to automated individualized decisions.

Likewise, you have the right to withdraw your consent at any time; in no case will the withdrawal of this consent condition the execution of the service provision contract that you may have subscribed to.

You may exercise the rights provided for by the aforementioned regulations to update them or for any other exercise of rights through our contact form, with the reference «personal data» and a copy of your ID or other identifying document.

Data source

The personal data subject to processing regulated by this privacy policy have been provided by the user themselves through the completion of the corresponding inquiry forms or the contracting of the offered services. In any case, the data managed will be the minimum necessary for the correct fulfillment of the purposes set forth in this policy.

We may also collect information from the social networks on which the company is present, which will be used solely for the purposes included in this privacy policy. However, it should be noted that the user's presence on such social networks is governed by the privacy policies of each of the social networks they use. We recommend that the user review the privacy policies of each of the social networks where the company has or may have a presence: Facebook, Instagram, Twitter, LinkedIn, YouTube.

The data categories required for the data processing indicated in this policy are as follows:

  • Identifying Data.
  • Postal, email, and phone addresses.
  • Commercial information.
  • Contractual information.
  • Billing economic data.
  • No specially protected data is processed.

Restriction of processing

We will manage your data as long as necessary to fulfill the purposes of this privacy policy and/or the provision of services. We also retain your data to comply with applicable law requirements, prevent illicit actions, resolve disputes, troubleshoot, execute our contract, and other actions permitted by law. Once the processing of your data is no longer necessary, it will be deleted or blocked in accordance with the internal security policy and the legal limitation periods pursuant to current regulations.

Security measures

In accordance with current regulations and good security practices, technical and organizational measures have been established against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and other forms or unlawful procedures.

However, the security of information transmitted over the Internet cannot be fully guaranteed. Therefore, the entity cannot be held responsible for any interruption of communications over the Internet, changes in information, or loss thereof.

The website user is responsible for maintaining the security of their user identifiers for accessing this or any other web service.

Minors

We consider the protection of personal data to be essential, therefore, in the event that the user is under 13 years of age, they may only provide their personal data with the prior consent of their parents or legal guardians.

Under no circumstances will data of minors be processed without the authorization and consent of their parents or legal guardians.

Updates and changes to the privacy policy

The owner of this website may modify this Privacy Policy based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Agency for Data Protection, therefore Users are advised to visit it periodically.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.